If something isn't right
Send your order number with photos or a short video of the issue. We review it, help with troubleshooting, and arrange warranty or repair support where it applies.
Contact supportDesign a Day-Date from the ground up. Choose your dial, bezel and bracelet, and we build it to order, hand-assembled in Canada. The Day-Date is powered by a Japanese Miyota 8285 automatic movement. Automatic means the watch winds itself from the motion of your wrist, so there is no battery to replace. Our ready-made Day-Dates come in Roman numeral, Arabic, gem and two-tone gold styles if you want inspiration first. Expect your watch in 2-3 weeks, packed in a NorthernHour watch box with a watch-care cloth and a sizing tool for compatible bracelets.
After you order
Once your configuration is ordered, this is what happens next.
You receive an order confirmation by email.
The case, dial, hands, bracelet and movement for your watch are sourced and prepared.
Your watch is assembled to the specification you selected.
The movement is regulated and tested before the watch is approved.
Every order goes through a final quality-control inspection.
Packed securely in the NorthernHour watch box and handed to the carrier.
Tracking information is provided as soon as your order has been dispatched.
Accountability
A real support contact before you order and after your watch arrives.
Send your order number with photos or a short video of the issue. We review it, help with troubleshooting, and arrange warranty or repair support where it applies.
Contact supportNot sure about a size, a combination or delivery to your country? Ask NorthernHour before you order.
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