1-year warranty on eligible models
On eligible models, manufacturing defects in the movement and in our assembly workmanship are covered for one year from delivery.
Read the warrantyBuild Your Own Sky-Dweller Seiko Mod
Make a Sky-Dweller your own. Choose your dial, bezel and bracelet, and we assemble it to order by hand in Canada. It runs on a Seiko NH35 automatic movement, wound by the motion of your wrist, so there is no battery to replace. Browse our ready-made Sky-Dwellers for ideas, from black and white dials to olive, blue and Tiffany, then customize your own. Every watch ships in 2-3 weeks inside a NorthernHour watch box, with a watch-care cloth, a sizing tool for compatible bracelets and a 1-year warranty.
After you order
What happens after you order
Once your configuration is ordered, this is what happens next.
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Order confirmed
You receive an order confirmation by email.
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Components sourced
The case, dial, hands, bracelet and movement for your watch are sourced and prepared.
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Assembled by hand
Your watch is assembled to the specification you selected.
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Regulated and tested
The movement is regulated and tested before the watch is approved.
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Final inspection
Every order goes through a final quality-control inspection.
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Packed and dispatched
Packed securely in the NorthernHour watch box and handed to the carrier.
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Tracking sent
Tracking information is provided as soon as your order has been dispatched.
Accountability
If something goes wrong, you know who to call
Eligible NorthernHour models are backed by a written 1-year warranty, and every order comes with a real support contact — before you order and after it arrives.
If something isn't right
Send your order number with photos or a short video of the issue. We review it, help with troubleshooting, and arrange warranty or repair support where it applies.
Contact supportQuestions before ordering?
Not sure about a size, a combination or delivery to your country? Ask NorthernHour before you order.
Talk to NorthernHour